SPAD — Frequently Asked Questions
Everything you need to know about what is in the Singapore Property Agent Database, how it works, and whether it is right for your use case.
What Is in the SPAD Database?
SPAD contains contact records for every CEA-licensed property agent in Singapore — currently 37,000+ agents. Each record includes the agent’s full name, current agency, CEA registration number, licence number, registration date, start date, direct mobile number, and email address. Records are sourced from the CEA public register and updated daily.
How Is the Data Different From the CEA Website?
The CEA public register at CEA.gov.sg lets you search individual agents by name or registration number. It does not provide bulk downloads, direct mobile numbers, or email addresses. SPAD takes the publicly registered data and adds the direct contact details that are not available on the CEA site, then delivers it in a single Excel file you can work with immediately.
How Fresh Is the Data?
SPAD updates daily from the CEA register. When a new agent registers with CEA, they appear in the next SPAD update. When an agent deregisters or changes agencies, SPAD reflects that change. Your downloaded file is current as of the update date shown in the file name — typically within 24 hours of the most recent CEA update.
How Is the Database Delivered?
Immediately after payment, you receive a download link by email. The file is an Excel (.xlsx) spreadsheet. Download time is typically under 60 seconds. The file opens in any version of Microsoft Excel, Google Sheets, Apple Numbers, or LibreOffice. No software installation required.
What Do I Get With Each Pricing Tier?
Basic (S$299): All 37,000+ agent records with direct mobile numbers, agency names, CEA numbers, and join dates. No email addresses. One-time download, no updates.
SPAD Plus (S$399): Everything in Basic plus direct email addresses for every agent. Weekly update files included. The most popular tier — over 70% of buyers choose Plus.
Premium (S$1,890): Everything in Plus, with a 12-month update subscription, a multi-user team licence (up to 3 users), priority WhatsApp support, and an official tax invoice.
Is There a Subscription or Recurring Fee?
No subscription. SPAD is a one-time purchase. Basic and Plus include a download at the time of purchase. Plus also includes weekly update files delivered as new downloads, not a recurring charge. Premium includes 12 months of updates as part of the single purchase price.
Can I Get a Sample Before Buying?
Yes. SPAD offers a free sample of 15 agent records — name, agency, CEA number, and sample mobile format — so you can verify the file format and contact quality before purchasing.
Is the Data Legal to Use Under PDPA?
Yes. CEA-registered property agents are classified as business contacts for property-related professional communications under PDPA’s legitimate business interest framework. This covers recruitment, referral arrangements, product introductions, and other professional outreach. Your outreach must identify you clearly, state the purpose, and include an opt-out mechanism.
How Do I Reach Agents Who Specialise in Commercial Property?
SPAD offers a dedicated Commercial Agent List — a filtered version of the database focused on agents who specialise in commercial and industrial property. Available separately at S$349.
Can I Filter the Data by Agency?
Yes. The database includes an agency column. In Excel, you can filter to any single agency or group of agencies — PropNex, ERA, Huttons, OrangeTee, Knight Frank, Savills, or any of the 200+ smaller agencies. Combine with the join date filter to isolate, for example, agents who joined PropNex in the last 18 months.
Can I Import to a CRM?
Yes. The Excel file can be saved as a CSV and imported into any CRM that supports CSV uploads — HubSpot, Salesforce, Zoho, Airtable, and most others. Map the columns (Name, Agency, CEA No., Mobile, Email, Join Date) to your CRM fields on import.
What Payment Methods Are Accepted?
SPAD accepts credit and debit cards (Visa, Mastercard), PayNow, Apple Pay, and Google Pay. Payment is processed securely via Stripe. For corporate purchases requiring a bank transfer or invoice, contact the SPAD team directly via WhatsApp.
Is There a Refund Policy?
Because SPAD is a digital file delivered instantly, refunds are not available once the download link has been accessed. If you have questions about whether SPAD is right for your use case before purchasing, use the free sample or contact the team before buying.
How Do I Get Support?
WhatsApp is the fastest route: +65 8923 0835. The team typically responds within the hour during business hours. For non-urgent queries, use the contact form on the site.
Ready to get started? See pricing and download SPAD — from S$299.
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