Privacy Policy

The Privacy Policy shall refer to our service to you. We will in compliance with laws and regulations, collect personal information from you as required and necessary. We will do our best to ensure your data is protected from any unauthorized access. We hope to clarify how we are committed to protecting your information and being transparent about the information we gather about you and how we use it.

Collection of personal information

With your permission, we can also collect personal details for several purposes. Personal information is personally identifiable information about you, such as your name, address, email address, or phone number.

We will keep any user ID used in connection with our website private. It is also the duty of each person using our website to protect the confidentiality of their user ID. However, we request that you notify us immediately in the event of any unauthorised use of your user ID or any other detail.

Sharing, transfer or disclosure of your information

1. Sharing of your information

Your personal information shall be kept strictly confidential and shall not be shared with any other business, organisation or entity, except in the following circumstances:

• When you have permitted us to share your information with a third party;
• When we share the information with our employees or divisions of our organisation, only to: offer supplementary services; perform internal management; track or handle data leakage, criminal activity or fraud; protect the credibility of the company’s IT system;
• When we disclose your information for legal processes or to government requests.

2. Transfer of your information

We will not transfer your personal information to any other business, organisation or entity, except in the following circumstances:

• When you have permitted us to share your information with a third party.

3. Disclosure of your information

We will only disclose your personal information to any other business, organisation or entity under the following circumstances:

• When you have permitted to share your information with a third party;
• When we disclose your information for legal processes or to government requests.

Use of your information

We may use the information that we collected about you for:

• marketing operations and marketing activities;
• following any regulatory, legislative or legal requirement that any competent authority can place on its use; to operate and provide our services to you;
• to detect, investigate prevent or respond to security violations or fraud;
• to create, record and maintain adequate records for internal administrative purposes;
• to respond to customers with further inquiries or requests for information; and
• for internal purposes, such as marketing performance evaluation, market research, statistical analysis, research and development, customer service, audit and risk management.

Use of cookies

We use cookies on the web, as most businesses do. Cookies are small text files of letters and numbers that uniquely identify your browser. Although most browsers allow cookies by default, you can manually set your browser to reject all cookies, to accept cookies from specific websites, or to highlight when a cookie is sent to your browser.

When you visit our website, we use cookies to collect statistics in both aggregated and non-personal form through a variety of technologies. Aggregate and non-personal information does not apply to a single visitor who can be tracked but rather informs us details such as how many people have visited our website and the pages accessed. We learn how to better tailor our site to our guests by gathering this data.

How we protect your information

We use security measures to minimise the risk of loss, misuse, unauthorised access, disclosure or alteration of your information and make our best efforts to protect your information.

To secure the information, we have exposed to third parties, we enforce information security policies. Any information revealed to our service providers or business partners would require them, in compliance with our information security policy, to properly safeguard the information given to them.

Your access to and control over information

You may opt-out of receiving communications from us by sending us a message using the Online Form available on the Contact Us page or reach our Customer Service Expert via Live Chat to do the following at any time:

• See any of your data held by us, if any.
• Amend/correct any of your data held by us.
• Ask us to delete any of your data held by us.
• Express any concern/ doubt you have about our use of your personal data held by us.

SPAD’s Privacy Policy may be updated or revised from time to time and as such you are encouraged to review it periodically.